Introduction

Welcome to our website. This privacy policy explains how we collect, use, and protect your personal information when you visit or interact with our site. We value your privacy and are committed to being transparent about our data practices. This policy may be updated periodically, so please review it regularly to stay informed of any changes.

Information We Collect

We may collect several types of information from you, including:

• Name and contact details (such as email address and phone number)
• Geographic information (such as postal code)
• Personal preferences and interests
• Information related to surveys or promotions you participate in

For details about cookies we use, please see our “Cookie Usage” section below.

How We Use Your Information

We collect your information to serve you better and may use it for:

• Maintaining internal records
• Improving our products and services
• Sending you information about new offerings, promotions, or updates that match your interests
• Conducting market research to better understand our customers’ needs
• Personalizing your experience on our website

Data Security

Protecting your information is important to us. We implement appropriate technical, physical, and organizational measures to prevent unauthorized access, disclosure, or alteration of your personal data.

Cookie Usage

Cookies are small text files stored on your device that help us analyze how you use our website. We use cookies to:

• Track which pages you visit
• Analyze website traffic patterns
• Remember your preferences
• Enhance your browsing experience

You can control cookies through your browser settings. While most browsers accept cookies by default, you can modify these settings to decline them. Please note that restricting cookies may impact certain website functions.

Third-Party Links

Our website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of external websites. We encourage you to read the privacy statements of any site you visit after leaving ours.

Your Privacy Rights

You have several options regarding your personal information:

• Opt out of marketing communications when completing forms on our website
• Withdraw previously granted consent for using your data for marketing purposes
• Request information about what personal data we hold about you
• Ask for corrections to inaccurate information

Third-Party Disclosure

We will not sell or share your personal information with unaffiliated third parties unless:

• You have explicitly given us permission to do so
• We are legally required to disclose the information
• It is necessary to provide our services

If you consent, we may share information with selected partners whose products or services we believe may interest you.

Contact Information

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us through the information provided on our website.

Who Is Responsible for Your Information

WeOnDy Solutions operates weondy.lk and is responsible for personal information collected through this website.

Business: WeOnDy Solutions
Address: No. 155/1, Kurunduwaththa Road, Diyagama, Kiriwaththuduwa 10208, Sri Lanka
Email: info@weondy.lk
Telephone: +94 76 649 6646

How We Use Information

We may use customer, payer and recipient information to process orders, receive payments, arrange delivery within Sri Lanka, provide customer support, prevent fraud, maintain business records and comply with applicable legal obligations.

Where an overseas customer purchases for a recipient in Sri Lanka, the customer must have permission to provide the recipient’s name, address and contact information.

Service Providers

Information may be shared where necessary with payment providers, delivery partners, website and hosting providers, professional advisers and authorities where required by law. These parties receive only the information reasonably needed to perform their services or meet legal requirements.

Your Privacy Enquiries

To ask about your personal information, request a correction or raise a privacy concern, contact info@weondy.lk. We may need to verify your identity before responding to a request.